Medical Assistant I

Join the transformative team atCity of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. Job duties may vary depending on facility.

Medical Assistants are unlicensed individuals who perform under the direction of a licensed provider basic administrative, clerical, and non-invasive routine technical supportive services. Non-invasive technical supportive services are defined as simple, routine medical tasks and procedures. Recognizes and reports changes in a patients’ condition. Functions as a member of the multidisciplinary team. Demonstrates investment in the overall forward movement of the unit and the organization. The duties may vary from setting to setting, depending on the size, location, and type. Applies good interpersonal and communication process utilizing verbal and non-verbal skills to achieve organizational service goals of customer satisfaction and a positive work environment.

As a successful candidate, you will:

• Prepares for patient visits by reviewing/updating records and ensuring referrals are in place.

• Sets up exam rooms and ensures necessary instruments are available.

• Rooms patients, records vitals, chief complaint, medications, and alerts care team to abnormal findings.

• Assists providers during exams and procedures, ensuring safety protocols and effective communication.

• Performs basic clinical tasks including injections, phlebotomy, specimen collection, and ADL support.

• Maintains sterile techniques during procedures and ensures proper handling/disposal of instruments and specimens per OSHA/CLIA standards.

• Provides patient education using approved materials.

• Manages exam room cleanliness, supply stocking, and inventory reporting.

• Schedules tests, procedures, and pre-certifications as needed.

• Maintains HIPAA compliance, attends required trainings, and participates in staff meetings.

Your qualifications should include:

• High school diploma or equivalent
• Graduate of an accredited Medical Assistant program
• Training in specialty specific assisting a plus
• Basic Life Support for Healthcare providers from the American Heart Association

Additional Information:

• This position is represented by a collective bargaining unit.

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.

To learn more about our Comprehensive Benefits, please CLICK HERE.